Improved personalization refers to the ability to tailor experiences and content to individual customers in a more precise and relevant manner. By gaining a more complete understanding of customers, businesses can gather and analyze data about their behaviors, preferences, and demographics. This information enables companies to create highly targeted and personalized experiences that resonate with customers on a deeper level.
Data Lake Ingestion:
Custom Queries using Query Service API: Autowoven develops custom queries that enable businesses to extract specific information from the customer profile. This allows for deeper analysis, segmentation, and targeting based on specific criteria and business needs.
Develop a real-time customer profile that captures comprehensive customer information.
Having a central repository for customer data enables businesses to analyze and segment customer information more efficiently. It allows for the integration of data from multiple sources, including online interactions, transaction history, customer support interactions, and marketing campaign responses. By analyzing this data, businesses can identify patterns, correlations, and customer preferences that can drive personalized marketing and sales strategies.
Managing and analyzing customer data can be complex, especially when it is scattered across multiple systems. Autowoven streamlines this process by providing a centralized repository for customer data within Adobe Experience Platform. By consolidating and organizing your data, we ensure easy access, efficient data management, and streamlined analysis. This allows you to derive valuable insights quickly, make informed decisions, and drive increased conversions.
Improved Personalization:
In addition to integration with Adobe Campaign or Marketo, Autowoven offers integration services with email delivery platforms, enabling seamless communication with customers. For businesses seeking a comprehensive end-to-end solution, Autowoven also facilitates integration with Adobe Journey Optimizer, allowing for advanced customer journey mapping and optimization.
By consolidating customer profiles into a single, unified view and developing relevant services around it, Autowoven empowers businesses to leverage their customer data effectively. This enables personalized and targeted marketing campaigns, streamlined communication, and data-driven decision-making, ultimately leading to improved customer experiences and business outcomes.
Scheduled Queries: Autowoven sets up scheduled queries to automate data extraction and analysis from the customer profile. This ensures that businesses have timely access to relevant insights and can make informed decisions based on up-to-date information.
Message Delivery and Feedback Loop: Ensuring Effective Communication and Continuous Improvement
Marketer Training: Autowoven recognizes the importance of empowering marketers with the knowledge and skills to make the most of the CDP solution. In addition to the training provided by Adobe, Autowoven offers customized training that goes beyond the basics. This training is tailored to the specific AEP + Campaign solution implemented for the business, including other integrations that enhance its value. By providing comprehensive training, Autowoven ensures that marketers can fully leverage the capabilities of the CDP solution and drive maximum value from their customer data.
Increased conversion refers to improving the effectiveness of marketing and sales efforts by streamlining data management and analysis processes. By centralizing customer data in a single repository, businesses can eliminate data silos and gain a comprehensive view of each customer.
With over 12 years in business, Autowoven has a rich history of implementing Adobe Experience Cloud products from their early stages. This longevity has provided us with valuable insights, allowing us to develop best practices and methodologies that ensure successful implementations. By partnering with us, you can benefit from our deep expertise, hit the ground running, and avoid costly budget overruns often associated with less experienced implementation partners.
Our track record speaks for itself, as our Adobe projects have received industry recognition and won prestigious awards. These accolades include Stevies awards, Webby's, and CSS Awards, showcasing the quality and impact of our implementations. We are more than happy to provide customer referrals so that you can hear directly from our satisfied clients about their experiences working with us.
Message Delivery and Feedback Loop:
Integration with BI Tools: Autowoven integrates the customer profile data with business intelligence (BI) tools of choice. This integration allows businesses to leverage powerful visualization and reporting capabilities, creating interactive dashboards that provide meaningful insights and facilitate data-driven decision-making.
Data governance and privacy are key considerations in customer profile management. Autowoven helps businesses utilize AEP's data governance and privacy features to ensure responsible handling of customer data, maintaining compliance with relevant regulations and protecting customer privacy.
Action with Campaign:
Create Experience Data Model (XDM) schemas, which define the structure and semantics of data.
To ensure accurate and complete customer profile management, Autowoven assists businesses in defining rules for data collection and segmentation. This involves establishing guidelines for capturing relevant customer data across multiple touchpoints and organizing it in a structured manner within the single customer profile. Autowoven also leverages AEP's robust set of APIs to enable real-time data synchronization with other systems, ensuring that customer profiles remain up to date and consistent across various platforms.
The cost of AEP RT-CDP is typically determined by how much and how sophisticated of a customer's data is being gathered and maintained. The quantity of users and the number of necessary integrations are additional elements that could have an impact on the cost. Over several years, the majority of the clients Autowoven has dealt with spend upwards of a million dollars on licencing.
Businesses can gather, combine, and activate consumer data in real-time using the Real-time consumer Data Platform (CDP), an AEP feature, allowing them to provide personalised and pertinent experiences to their customers.
The precise conditions of the licence agreement will determine whether Real-time CDP is included or not with an AEP licence. Any licence agreement's conditions should be thoroughly read in order to comprehend the features and functionalities that are offered with the product. It's also crucial to keep in mind that extra charges can be necessary even if a feature or service is included with the main AEP licence.
To fully grasp the features and capabilities that come with an AEP licence and to choose the best option for your company's needs, it is always a good idea to speak with an expert like an Autowoven professional.